1. General Policy

Due to the digital nature of the software, all purchases are generally non-refundable once a license key has been issued or the software has been accessed.

2. Eligibility for Refund

Refunds may be granted at our sole discretion under the following conditions:

• Duplicate or accidental payment
• Technical failure preventing activation of the license
• Verified billing error

3. Non-Refundable Situations

Refunds will not be issued for:

• Change of mind after purchase
• Incompatibility with user environment
• Failure to review product features before purchase
• Misuse or violation of Terms of Service

4. Subscription Services

For subscription-based services, cancellation stops future billing but does not retroactively refund previous charges.

5. Refund Request Procedure

To request a refund, contact support with:

• Purchase details
• Transaction ID
• Description of the issue

6. Processing Time

Approved refunds will be processed within a reasonable time frame depending on the payment provider.

7. Policy Updates

This policy may be updated periodically. Continued use of the software constitutes acceptance of the current version.

8. Contact

Email: billing@LocEngine.com
Website: LocEngine.com