Privacy Policy
Privacy Policy
This Privacy Policy describes how LocEngine ("the Software", "we", "our", or "us") collects, uses, and protects information when you use LocEngine version 4.5, related services, and future cloud-based offerings.
1. Scope of This Policy
This Privacy Policy applies to all aspects of your interaction with LocEngine:
- LocEngine desktop software - All versions and updates of our localization tool
- Official website and documentation - Including locengine.com and all subdomains
- Future SaaS services and online features - Cloud-based offerings when available
- Support and communication channels - Email, contact forms, and support tickets
Important: This policy does not apply to third-party services you may access through LocEngine, such as translation providers.
2. Information We Collect
2.1 Information Provided by Users
When you interact with LocEngine, you may voluntarily provide:
- Email address: For license activation, support requests, and newsletter subscriptions
- License details: License keys, subscription status, and usage information
- Contact form submissions: Name, email, and any information you include in messages
- Payment information: Processed securely through third-party payment processors (we do not store payment details)
2.2 Automatically Processed Data
LocEngine processes project files locally on your system to perform translation extraction, analysis, and injection operations. This processing happens entirely on your machine.
Privacy by Design: Project files and source code are NEVER transmitted to our servers unless you explicitly enable third-party translation services.
2.3 Usage Data
Limited technical information may be processed to ensure software functionality:
- Version information: Current LocEngine version for update checks
- License validation: Verification of license authenticity
- Error reports: Anonymous crash data (if you choose to share)
- Feature usage: Aggregated statistics to improve the product
| Data Type | Purpose | Storage Location |
|---|---|---|
| Project Files | Local processing only | Your machine only |
| License Information | Activation & validation | Local + secure server |
| Email Address | Support & communication | Secure database |
| Usage Statistics | Product improvement | Anonymous, aggregated |
3. Use of Information
We use the collected information solely for the following purposes:
- Providing and maintaining the software and services
- License management - Activation, validation, and renewal
- Technical support - Responding to your inquiries and resolving issues
- Product improvement - Analyzing usage patterns to enhance performance
- Security - Detecting and preventing unauthorized access or misuse
- Communication - Sending important updates about the software
We do not sell, rent, or trade your personal information to third parties.
4. Third-Party Services
LocEngine may integrate with third-party translation providers when explicitly enabled by you:
- Google Translate: Selected text content may be transmitted for machine translation
- DeepL: When enabled, text is sent to DeepL's API for high-quality translation
- Future integrations: Other services you explicitly authorize
Your Control: You must explicitly enable third-party services. No data is sent without your consent.
Data handling by third-party providers is governed by their respective privacy policies. We recommend reviewing them before use.
5. Data Storage and Security
LocEngine prioritizes local processing and data security:
- Local by default: Project data never leaves your machine unless you choose
- Encryption: All transmitted data (license validation, updates) is encrypted using industry standards
- Access control: Strict internal policies limit access to any stored information
- Regular audits: Security practices are regularly reviewed and updated
6. Your Rights
Depending on your jurisdiction, you may have the following rights:
- Access: Request a copy of personal information we hold
- Correction: Update inaccurate or incomplete information
- Deletion: Request deletion of your personal data
- Opt-out: Unsubscribe from communications
- Data portability: Receive your data in a structured format
To exercise these rights, contact us at privacy@locengine.com.
7. Data Retention
We retain personal information only as long as necessary:
- License information: Duration of your active subscription plus reasonable period for renewal purposes
- Support communications: Up to 2 years to maintain service history
- Usage data: Anonymized and retained indefinitely for product improvement
- Legal obligations: As required by applicable laws and regulations
8. International Users
LocEngine services are provided globally. By using the software, you consent to:
- Processing of information in jurisdictions where services are operated
- Transfer of data across international borders as necessary
- Application of privacy protections described in this policy
We comply with applicable data protection laws, including GDPR for European users.
9. Children's Privacy
LocEngine is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.
10. Changes to This Policy
This Privacy Policy may be updated periodically to reflect:
- Changes in our practices or services
- Legal or regulatory requirements
- User feedback and industry standards
We will notify users of material changes via email or through the software. Continued use of LocEngine after updates constitutes acceptance of the revised policy.
11. Contact Information
For privacy-related inquiries, questions, or to exercise your rights:
Data Protection Officer: privacy@locengine.com
Response time: Within 48 hours
© 2026 LocEngine. All rights reserved.